Support

CAD Touch Lite for Windows and Android · CAD Touch for iPhone and iPad · Publisher: Marko Nedic software

Contact

E-mail: cadtouch.app@gmail.com. You can write in English or Serbian. We are a one-person developer and usually answer within a few days.

When you report a problem, please tell us the device model, the system version (Windows, Android, iOS or iPadOS) and the app version (shown in the app under About), and what you did before the problem appeared.

You can also write on the public issue page. It is public, so please do not post confidential drawings or personal details there.

Subscriptions

iPhone and iPad

The Pro subscription is managed by Apple. To see, change or cancel it, open Settings › your name › Subscriptions, or in the app open About › Manage your subscription (App Store). To use Pro on another iPhone or iPad signed in with the same Apple Account, open the subscription screen in the app and tap Restore Purchases. Refunds are requested from Apple at reportaproblem.apple.com; Apple decides on them, and we cannot refund App Store purchases ourselves.

Android

The subscription is managed by Google Play: open the Google Play app › Payments & subscriptions › Subscriptions. Refunds follow Google Play's refund policy.

Windows

Purchases in the Windows app are managed by the Microsoft Store in your Microsoft account.

The Windows, Android and App Store versions are separate purchases: a subscription bought in one store does not unlock the app in another.

Where are my drawings and notes?

iPhone and iPad: in the Files app, under On My iPhone (or On My iPad) › CAD Touch › Drawings. Each drawing's notes, pictures and saved measurements are in the folder beside it.

Android: in the app's own folder; the app shows where under About.

Windows: in Documents\CAD Touch Lite.

Nothing is stored online, so when you move to a new device, move these files with it (on iPhone and iPad, an iCloud or computer backup includes them).

A drawing does not open or looks wrong

The app reads DWG and DXF files. If a drawing does not open or something is missing, write to us with a description and a screenshot. Please send the drawing itself only if it is not confidential and you are allowed to share it.

Privacy and terms

The app does not collect your data, and your drawings never leave your device unless you share them. Details are in the privacy policy; the license and purchase terms are in Terms and license.